Privacy Policy
How We Protect Your Information
Last updated: January 2026
Introduction
J & W Milligan ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Fill out a contact form or request a quote
- Send us an email or call us
- Subscribe to our newsletter (if applicable)
This information may include:
- Name
- Email address
- Phone number
- Postal address
- Details about your enquiry or project requirements
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device, including:
- IP address
- Browser type
- Operating system
- Pages visited and time spent on our site
- Referring website
How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and provide quotes
- Process and fulfil orders for our products and services
- Send you information about our products and services (with your consent)
- Improve our website and customer service
- Comply with legal obligations
Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except:
- To trusted third parties who assist us in operating our website or conducting our business (e.g., delivery partners)
- When required by law or to protect our rights
- In connection with a business transfer or merger
Data Security
We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.
Your Rights
Under UK data protection law (UK GDPR), you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Object to or restrict processing of your information
- Request transfer of your information to another party
- Withdraw consent at any time
To exercise any of these rights, please contact us using the details below.
Cookies
Our website may use cookies to enhance your browsing experience. Cookies are small files stored on your device that help us understand how you use our site. You can choose to disable cookies through your browser settings, but this may affect your experience on our website.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party sites you visit.
Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
- J & W Milligan
- Galston Road, Hurlford
- Kilmarnock, KA1 5HX
- Phone: 01563 527 572
- Email: sales@millicabin.com